If you’re using Pika Labs and seeing the message
“Something went wrong while generating this video”
you’re not alone. Many creators have recently faced this issue while trying to generate videos using older models. In this guide, we’ll explain what causes the problem and how you can fix it quickly.
What Causes the “Something Went Wrong While Generating This Video” error?
The main reason for this error is that some older Pika models like Model 2.1 – Turbo and Model 1.5 are currently unavailable. When users try to generate videos using these versions, Pika shows the “Something went wrong” message.
The platform has recently shifted focus to newer and more stable versions. That means the older models are either temporarily offline or completely phased out.
How to Fix Something Went Wrong While Generating This Video error?
Here’s what you need to do to resolve the issue:
1. Switch to the 2.2 or Turbo Models
Pika recommends using Model 2.2 or Turbo.
These are the active versions right now and are known to perform better with prompts and motion generation.
- Go to your Model Selection section in Pika.
- Choose Pika 2.2 or Turbo.
- Try regenerating your video.
This simple switch usually fixes the problem instantly.
2. Use Official Apps or Website
Sometimes, the error appears because users are running Pika through third-party tools or unofficial sites.
To stay safe and ensure proper functionality:
- Use only the official Pika Labs website: pika.art or app.
- Avoid browser extensions or cloned versions.
- You can find verified links in the #pika-links channel on Discord.
3. Clear Cache or Refresh Session
If the error still appears after switching models:
- Log out and back in.
- Clear your browser cache.
- Restart the app or refresh your session.
This ensures your account reconnects properly to the Pika servers.
4. Check Server Updates
Sometimes Pika temporarily disables certain models during maintenance or feature rollouts.
Keep an eye on the official Discord announcements especially the update channels — to see if a fix or patch has been released.
Best Practice
For consistent results:
- Always select the latest available model (Pika 2.2).
- Keep an eye on Pika’s Discord announcements for any temporary downtimes.
Summary
If you encounter the “Something went wrong while generating this video” message:
- Switch to Model 2.2 or Turbo.
- Use official Pika platforms.
- Refresh your session if needed.
- Stay updated through Discord channels.
Following these steps will help you fix the issue and continue creating videos smoothly.